Every major healthcare crisis is a seed for new healthcare reforms. As a response to chaos by COVID, the healthcare sector deployed large-scale use of telemedicine. It substituted in-person care at both micro and macro levels. This large-scale deployment helped achieve the triple objective
- Caring for patients that required both isolation and intensive care.
- Having continuity in the care of customary patients
- Taking care of both providers and patients from the infections
Telehealth measures became a household name in no time as these objectives were met during the pandemic. Telemedicine was not accepted as a choice but as a necessity. While there was a gap in access and deployment, due to pandemic, vast acceptance was seen. As per a report by Mckinsey, growth in telehealth usage peaked in April 2020. While the objectives were created as a response to an unknown virus, the telehealth industry will pick up speed.
