Mental health issues grew multifold owing to the pandemic. People were stuck in their homes, doing home and office work like never before and at the same time dealing with a pandemic that was costing life. Counselors witnessed a new wave of emotional distress along with COVID waves.
Every 3 in 10 people showed symptoms of depression and other mental illnesses. In these times, instead of in-facility visits, people focused on therapy and counseling via video calls. Multiple new applications introduced therapy as a part of their fitness regime. Existing mental wellness apps also saw growth. Rural residents who had less access to mental health [practitioners showed higher interest in telehealth solutions.
Many mental wellness apps used AI and machine learning to create an environment of customized support, even in the absence of a mental health practitioner. Technology acted as a savior in supporting people with mental health and substance abuse issues during COVID.